Saturday

Typo

Hi there,
I registered an account with you yesterday, but I made a typo in my username, can you change that for me?
The correct username should be Green Pastures.
Thanks,
Walt

Hi Walt,
Thank you for contacting us here at the help desk.
The username associated with your email is Captchas Suck. Is it perhaps a different account you are referring to?
Thank you
Wilma
Customer Support

Hi Wilma,
No, that is the right account, the username should be Green Pastures, can you correct that?
Sorry for the trouble.
Walt

Hi Walt,
That is one heck of a huge typo.. are you certain? You wish to have Captchas Suck changed to Green Pastures?
For a change as invasive as this one, I will have to ask you the answer to the secret question on your account.
Question: My pet's name?
Thank you
Wilma
Customer Support

Hi Wilma,
Yeah sorry about the typo, I might have been slightly intoxicated while registering the account.
My pet's name is Whiskey.
Looking forward to having my username corrected.
Walt

Hi Walt,
Thank you, that is the correct answer.
Your username has been changed to Green Pastures.
Wilma
Customer Support

Hi Wilma,
W00t, that was very nice of you.
It started to snow though. Would you mind changing my username to White Pastures?
Thanks
Walt

Hi Walt,
Each account comes with one free username change. The second time there is a $5 charge. You may send the funds via paypal. As soon as we receive it, I will be happy to change your username to White Pastures.
Thanks
Wilma
Customer Support

Hi Wilma,
I beg to differ. Your guidelines say that correcting a typo is not considered a full username change, and thus will not be counted. I asked you to correct a typo which you did. Therefore, you still owe me that free username change.
Thanks,
Walt

Hi Walt,
A typo is an error made when you press the wrong letter on your keyboard, meaning to press a different one. Technically, there were no typos found in your Captchas Suck username. The change was not a correction of a typo, it was a full name change.
Thank you
Wilma
Customer Support

Hi Wilma,
Please take a moment to review one of your earlier replies to me. I quote:
"That is one heck of a huge typo"
You clearly stated that you were handling a typo and not a name change. You owe me a free name change.
I insist.
Walt

Hi Walt,
My name is Jen, and I'll be happy to assist you today.
Your free name change has been granted.
Enjoy!
Jen
Customer Support Supervisor

Jen,
What happened? What is going on? I signed in and noticed that my new username is now Ugly Pastures. I asked for White Pastures, please do it right.
Ugly Pastures makes me feel ridiculous..
Walt

Hi Walt,
I am very sorry, I must have made a typo.
Our database is set up in such a way that it only allows two changes. Unfortunately I will not be able to change your name again.
Please accept my sincere apologies.
Jen
Customer Support Supervisor

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