Tuesday

Help desk conversation

Dear help desk staff,

Included is a screen shot of your captchas. I am trying to register, but I've always been a bad guesser. Can you please tell me what those letters are?



Thanks,
Johnny


Hello Johnny,

Thank you for contacting us at the help desk.
The words you are looking for are "and orelsill" but if you no longer have the tab open with the registration form, you will see new words next time.

If there is anything else I can help you with, please let me know.
Thanks, Melissa
Help Desk Repersentative



Dear help desk Melissa,

Thanks for your quick reply. Yes, I already closed the tab. Here is a new screen shot, I will keep the tab open this time around.



Thanks again,
Johnny




Hello Johnny,

Thank you for contacting us.
The words you are looking for are "ralte Lanorenoe"


If there is anything else I can help you with, please let me know.
Thanks, Melissa
Help Desk Repersentative




Dear help desk Melissa,

That was a big no-no, I thought it was Lawrence and wrote to you just to be sure, maybe I should have gone with my gut feeling. Thanks for trying though. I am surprised they didn't train you properly to help people with this, but I understand that you are doing the best you can. Could you try one more time please?



Thanks,
Johnny




Hello Johnny,

The first word is Strevol, and the first part of the second word is diva. I am unable to decipher the last part of the second word. I am sorry I cannot be of more help. Perhaps you could keep refreshing the page until you find words that you are able to read,


If there is anything else I can help you with, please let me know.
Thanks, Melissa
Help Desk Repersentative




Help desk Melissa,

I tried refreshing a few times but cannot read those codes. To keep refreshing the page is not an option, let me explain my situation. I registered an account with your message board hosting system yesterday, but I got banned for spam a few hours later. I was promoting a friend's message board which is on a different hosting system and I admit that I might have been a bit over-zealous. So I am trying today, after I got a new email (my previous one can't be used because it's banned, you see). I am on limited bandwidth and I used quite a bit of it yesterday, so I got to be careful with refreshing.
Here is the new screen shot, can you please try a bit harder?



Thanks
Johnny



Hello Johnny,

It is against our rules to register a new account when you are banned.
I am afraid that I won't be able to assist you any further.


If there is anything else I can help you with, please let me know.
Thanks, Melissa
Help Desk Repersentative




Melissa,

What do you mean with "I won't be able to assist you any further"? You have yet to assist me. I'd also appreciate it if you could remove the "If there is anything else I can help you with" line from your signature, because I yet have to get help around here. This line is becoming an eyesore,
Please try one more time, I still have my tab open with the image I sent you earlier.

Thanks - I hope
Johnny



Hello Johnny,

May I please remind you that it is against our terms to re-register after being banned?
Moreover, the bandwidth you have spent sending in tickets with screen shots could have been used to refresh the page many times.

Thanks.
Melissa



You little witch,

Does your supervisor know how you treat your customers? Please escalate this ticket, I demand to speak with a supervisor.

Johnny


*Two days later*


Hello?? Is this thing on?

Johnny

3 comments:

  1. hahaha. No words to say. Did the supervisor got back to you at all?

    ReplyDelete
  2. CAPTCHAs can cause a nervous breakdown.

    ReplyDelete