What was your favourite high school teacher's name?

Hi,
I am contacting you because I can't sign in at your website. It gives a "wrong username and password" combination. Deleting my cookies didn't help. The forgot password link doesn't work, can you give me a new password on your end please?
Thanks in advance.
Blue Moon

Hi Blue Moon,
I will be happy to reset your password for you. Before I can do this, you need to prove that you are the owner of the account. Please answer the secret question you have on your account.
Secret question: "What was my favourite high school teacher's name?"
Thank you
Janet
Outer Space Help Desk

Hi Janet,
Thanks for replying but I'm lost now. I don't know you, I don't know where you live, and I honestly have no idea what your favourite high school teacher's name was. There are billions of names in the world, I have more chance of winning the lottery than guessing your teacher's name.
Is there any way you can just give me a new password and skip the teacher question?
Thanks in advance.
Blue Moon

Hi Blue Moon,
When you register an account with us, you are offered several secret questions. You then pick one and answer it. If you know the answer, it means that you own the account. Since you picked the question "What was my favourite high school teacher's name?", and you were the one answering the question, we'd be looking for your favourite high school teacher's name, not mine. If you can just tell me which one of your high school teachers you liked the best, I can reset your password, as long as the answer matches the answer on your account.
Thanks
Janet
Outer Space Help Desk

Hi again Janet,
I was home schooled. Can we just skip the question?
Thanks,
Blue Moon

Hi Blue Moon.
That was not the correct answer. I cannot reset your password unless you provide a correct answer to the question.
Thanks
Janet
Outer Space Help Desk

Hi Janet,
My mom taught me how to write. Her name is Marion
Dad taught me math, sort of. His name is David
My uncle taught me four-letter words, his name is Jeffrey.
My aunt taught me a few things too, her name is Bella.
I was most interested in the four-letter words, so I might have used Jeffrey as an asnwer. How did I do?
Thanks,
Blue Moon

Hi Blue Moon,
Jeffrey was the correct answer, thank you.
Your new password is: deleted
Thanks
Janet
Outer Space Help Desk

Hi Janet,
Why did you delete my new password? You didn't even tell me what it was???
Thanks
Blue Moon

Hi Blue moon,
Your new password is deleted. When you type the word "deleted" in the password field, you will be able to sign in.
Thanks
Janet
Outer Space Help Desk