After a long hiatus, I plan to start writing again. I'll be starting a new blog, however.
Feel free to visit me at the following:
https://samporpass.blogspot.com/
https://adirondackhomestead.blogspot.com/
https://snowflakesfun.blogspot.com/
Saturday
Thursday
Thou Shalt Not Fail The Captchas
Don't stress in this mess, captchas are fun, as long as you're not trying to finish a registration process.
After having this blog for a couple of weeks, I expanded my horizons to captchas and help desk fun, because help desks are fun also!
Feel free to copy my posts, but please be kind and link to the originals.
Enjoy the captchas and help desk stories :)
After having this blog for a couple of weeks, I expanded my horizons to captchas and help desk fun, because help desks are fun also!
Feel free to copy my posts, but please be kind and link to the originals.
Enjoy the captchas and help desk stories :)
Saturday
What to answer..
Fun things to answer when a help desk asks the answer to the secret question on your account.
1) I already answered it when I signed up.
2) No idea. I'm trying to hack the account and I need the answer to the secret question so that I can change the password.
3) For security reasons and the safety of my account, I cannot tell you.
4) What do you need to know that for?
5) Oh the nerve! Next thing I know you'll be asking for my bank account number.
6) I'm trying to change my password, I'm not applying for a job at the secret service. Sheesh.
7) If I knew the answer, I wouldn't have contacted you.
8) I don't think I have an account with you, and if I do, it really shouldn't be such a big secret.
9) Curiosity killed the cat.
10) The answer my friend, is blowing in the wind...
Message for my entrecard droppers
Hey I haven't abandoned this godforsaken place, I've been extremely busy with work, and no days off for a while. The half hour I spend dropping cards is a half hour I can sleep, haven't got even 6 hours sleep since the end of June when things got crazy busy. I expect work to return back to normal by the end of July and will be back to dropping daily then :)
Monday
You gotta love 'em
Seen today..
I added WTF as a second word and it let me through, imagine that! I'll always wonder now... WTF was it really??
Sunday
Captchas for clairvoyant people
Seen yesterday at the site where I sign in every day. This screen shot is not modified.
Monday
This just gets better and better
this is a true screen shot, I didn't alter it.
Just stand on your head I guess..
Wednesday
The captchas monster strikes again
.. I just saw this one a few minutes ago
Don't worry about being human, you now need to be superhuman.
Don't worry about being human, you now need to be superhuman.
Monday
Another Genius
Email: (see if this one bites)
Dear Sir/Madam,
I am sorry to encroach into your privacy in this manner, I found your
listed in the Trade Centre Chambers of Commerce directory here in Japan, I
find it pleasurable to offer you my partnership in business of $40 Million
United States Dollars , I only pray at this time that your address is
still valid. I want to this solicit your attention to receive this money
on my behalf. The purpose of my contacting you is because my status would
not permit me to do this alone. When you reply this message, I will send
you the full details and more information about myself and the funds.If
interested, please reply through my alternate Email
My reply:
Great, thanks for thinking of me. I've never met anyone from Japan. Do you guys have chipmunks over there?
I had to look up the word encroach, it sounds a bit sinful, especially with "into your privacy" right behind it, you know? It means "infringe upon", maybe we should start talking about copyright encroachment instead of infringement, it sounds much more exotic.
I didn't know I was listed in the Trade Centre Chambers of Commerce directory in Japan, how cool is that! Should I write a little bio to go with my listing?
Pray no more, your prayers have been heard, my address is still valid and I feel deeply honoured that you want to become my partner. Is that just a business partnership, or did you have something else in mind?
That's a lot of money.. 40 milliom dollars, but why do you want me to reply through your alternate email? You're not guilty of email spoofing, are you? Naww, only scammers do that.
I look forward to hearing from you and to get my hands on some of that 40 million dollars. Please reply through my alternate email which is ThouShaltNotScam@YoureSuchAnIdiot.com
Dear Sir/Madam,
I am sorry to encroach into your privacy in this manner, I found your
listed in the Trade Centre Chambers of Commerce directory here in Japan, I
find it pleasurable to offer you my partnership in business of $40 Million
United States Dollars , I only pray at this time that your address is
still valid. I want to this solicit your attention to receive this money
on my behalf. The purpose of my contacting you is because my status would
not permit me to do this alone. When you reply this message, I will send
you the full details and more information about myself and the funds.If
interested, please reply through my alternate Email
My reply:
Great, thanks for thinking of me. I've never met anyone from Japan. Do you guys have chipmunks over there?
I had to look up the word encroach, it sounds a bit sinful, especially with "into your privacy" right behind it, you know? It means "infringe upon", maybe we should start talking about copyright encroachment instead of infringement, it sounds much more exotic.
I didn't know I was listed in the Trade Centre Chambers of Commerce directory in Japan, how cool is that! Should I write a little bio to go with my listing?
Pray no more, your prayers have been heard, my address is still valid and I feel deeply honoured that you want to become my partner. Is that just a business partnership, or did you have something else in mind?
That's a lot of money.. 40 milliom dollars, but why do you want me to reply through your alternate email? You're not guilty of email spoofing, are you? Naww, only scammers do that.
I look forward to hearing from you and to get my hands on some of that 40 million dollars. Please reply through my alternate email which is ThouShaltNotScam@YoureSuchAnIdiot.com
Friday
Did you want mayo with that spam?
Sorry I haven't posted in a while, been very busy with work as well as the outdoors.
As I get many emails for work, I try to spice up my email sessions by replying to scam and spam mails. What? You'll ask if I'm crazy, it only generates more mails. Yes it probably does, but the delete button is my friend. It's no big deal.
I wanted so share some of my replies here. I haven't received any replies back so far. Darn. Some people can't take a joke I guess :)
First mail:
"Compliments of the day to you,
May the blessing of God be upon you and grant you the wisdom and sympathy to understand my situation and how much I need your help."
As I get many emails for work, I try to spice up my email sessions by replying to scam and spam mails. What? You'll ask if I'm crazy, it only generates more mails. Yes it probably does, but the delete button is my friend. It's no big deal.
I wanted so share some of my replies here. I haven't received any replies back so far. Darn. Some people can't take a joke I guess :)
First mail:
"Compliments of the day to you,
May the blessing of God be upon you and grant you the wisdom and sympathy to understand my situation and how much I need your help."
.. she then goes on to say how her dad passed away and left her 4.5 million dollars. She needs my help transferring it to a different account and of course, I am promised a nice cut.
My reply:
Hi there,
Thanks for thinking of me, but in fact, I am quite well-to-do and wouldn't know what to do with the money. I have so much already it's falling out of my pockets when I walk down the street. If I were you though, I'd remove God's blessing from that mail, it really does not befit a scam mail. I wouldn't want to be you, standing in front of those pearly gates some day and having to explain why I dragged God into a scam mail.
Have a wonderful day!
Second mail:
Title: No more dreams about Rolex. Get it for as low as $ 250!. Wow!
Content: No other shop offers that low prices for copies of branded watches.. Copies of Swiss watches are offered here for less than 300 dollars.
My reply:
Hey thanks for the mail, not sure who sold you my email, but that's unimportant in the grand scheme of things.
I don't think that mail was meant for me anyways, because I never dream about Rolex. If I do, I don't remember it. I don't have a watch, I'm allergic to metals and it just gives me a rash. Maybe send the mail to someone else? If I had 300 dollars I'd just blow it at the casino.
Have a great day and watch whom you mail - pun intended.
3rd email:
Title: Our on-line pharmacy is the right place to shop
Content: A whole list of viagra and the likes along with the prices.
My reply:
Do you sell aspirin? I don't need or want any. Just asking...
4th mail:
I didn't reply to this, but it is funny. From a spam mail:
If u are seller pls don't contact me, if u don't buy from me pls don't contact me .
I very hate do spam or rip and i don't want who spam me..
Sunday
The security of your account is (un)important to us
A heart-warming story - not :)
I use a service -which shall remain unnamed- to send and receive money on line. Once upon a time, I received an email that seemed to be sent by this service, asking me to click a link in the mail and verify my information (read: password).
Of course I'm not as stupid as I look (or maybe I don't look as stupid as I am, still got to figure that one out), but if you click that link, you are sent to a page on which you are asked for your password. The person on the receiving end can then use your password and help themselves to your money.
The service I use has an email where you can forward suspicious looking mails. I forwarded the mail.
Within seconds I received a reply. Yes. Seconds.
In the reply I was thanked for forwarding this suspicious email. They then confirmed that it was a phishing attempt. I was assured that the security of my account is important to them.
After giving this some consideration, I realised that all I really got was an auto-reply. Nobody had looked at the forwarded mail. Curiosity got the better of me. Was their system programmed maybe to detect certain keywords in a mail, thus recognising it as a phishing attempt? Only one way to test and find out for sure. I hadn't emptied my spam folder yet and found a generous offer for viagra at a low price. Perfect, exactly what I was looking for.
I forwarded the offer for viagra to the same place I had forwarded the scam mail to. The reply came within seconds.. thank you so much for forwarding this suspicious looking mail. It is a phishing attempt, blah blah.. The security of your account is important to us, blah blah..
I use a service -which shall remain unnamed- to send and receive money on line. Once upon a time, I received an email that seemed to be sent by this service, asking me to click a link in the mail and verify my information (read: password).
Of course I'm not as stupid as I look (or maybe I don't look as stupid as I am, still got to figure that one out), but if you click that link, you are sent to a page on which you are asked for your password. The person on the receiving end can then use your password and help themselves to your money.
The service I use has an email where you can forward suspicious looking mails. I forwarded the mail.
Within seconds I received a reply. Yes. Seconds.
In the reply I was thanked for forwarding this suspicious email. They then confirmed that it was a phishing attempt. I was assured that the security of my account is important to them.
After giving this some consideration, I realised that all I really got was an auto-reply. Nobody had looked at the forwarded mail. Curiosity got the better of me. Was their system programmed maybe to detect certain keywords in a mail, thus recognising it as a phishing attempt? Only one way to test and find out for sure. I hadn't emptied my spam folder yet and found a generous offer for viagra at a low price. Perfect, exactly what I was looking for.
I forwarded the offer for viagra to the same place I had forwarded the scam mail to. The reply came within seconds.. thank you so much for forwarding this suspicious looking mail. It is a phishing attempt, blah blah.. The security of your account is important to us, blah blah..
Saturday
Copyright Violation
Hi,
I would like to report this blog for copyright violations.
http://cycling4oldies.blogspot.com
Adam
Hi Adam,
Nice website! May I ask what a copyright violation is?
I've never heard of such thing. Is it edible? Sounds exotic!
Cheers and happy riding!
Robby
Robby,
Are you joking? Copyright is when someone takes something that belongs to someone else and then posts it on the internet. I know, because I just learned about it in school. You better act quickly.
Adam
Hi Adam,
Thanks for that extra info, not as exotic as I thought after all. Anyways, I don't see anything on that website that is mine. When you look over to the right though, just below where it says 'followers', I don't think those pictures are hers. Go get her, Adam!
Cheers and happy riding
Robby
Hi Robby,
You haven't been around much on the internet, have you! Those followers are avatars of people who follow her blog. What I meant was the bicycle in the pictures here:
http://cycling4oldies.blogspot.com/2010/08/safe-travel-for-bayley.html
I saw that bicycle in your shop. She posted it on the internet, it should probably be removed.
Adam
Hi Adam,
I sell bicycles like that, but the one in the picture isn't mine because I don't have a dog basket on my bicycle.
What are avatars? What are followers? Could you also explain to me what a blog is? And why is her blog being followed by avatars? How do they follow it? Not like it's moving or anything...
Cheers and happy riding!
Robby
Hi Robby,
Never mind. Seriously, forget that I mentioned anything
Adam
I would like to report this blog for copyright violations.
http://cycling4oldies.blogspot.com
Adam
Hi Adam,
Nice website! May I ask what a copyright violation is?
I've never heard of such thing. Is it edible? Sounds exotic!
Cheers and happy riding!
Robby
Robby,
Are you joking? Copyright is when someone takes something that belongs to someone else and then posts it on the internet. I know, because I just learned about it in school. You better act quickly.
Adam
Hi Adam,
Thanks for that extra info, not as exotic as I thought after all. Anyways, I don't see anything on that website that is mine. When you look over to the right though, just below where it says 'followers', I don't think those pictures are hers. Go get her, Adam!
Cheers and happy riding
Robby
Hi Robby,
You haven't been around much on the internet, have you! Those followers are avatars of people who follow her blog. What I meant was the bicycle in the pictures here:
http://cycling4oldies.blogspot.com/2010/08/safe-travel-for-bayley.html
I saw that bicycle in your shop. She posted it on the internet, it should probably be removed.
Adam
Hi Adam,
I sell bicycles like that, but the one in the picture isn't mine because I don't have a dog basket on my bicycle.
What are avatars? What are followers? Could you also explain to me what a blog is? And why is her blog being followed by avatars? How do they follow it? Not like it's moving or anything...
Cheers and happy riding!
Robby
Hi Robby,
Never mind. Seriously, forget that I mentioned anything
Adam
Thursday
What is your IP?
Cool things to reply when a help desk asks you for your IP address
1) Are you joking? Just get it from my email header.
2) Sorry, I'm not giving my IP to anyone, that's private information.
3) What's an IP? I didn't realise you had to have a degree in computer science to use the internet.
4) It was 74.43.218.22 yesterday, but it changed.
5) Thanks for asking.
6) You should know. You blocked it.
7) I'm not sure, let me call my ISP and I'll let you know.
8) What do you need that for?
9) Don't bother, I always use proxies when accessing your site.
10) Sorry, I don't think I have an IP.
11) I think it's internet explorer but I could be wrong.
12) I can't imagine just giving my IP without any compensation.
1) Are you joking? Just get it from my email header.
2) Sorry, I'm not giving my IP to anyone, that's private information.
3) What's an IP? I didn't realise you had to have a degree in computer science to use the internet.
4) It was 74.43.218.22 yesterday, but it changed.
5) Thanks for asking.
6) You should know. You blocked it.
7) I'm not sure, let me call my ISP and I'll let you know.
8) What do you need that for?
9) Don't bother, I always use proxies when accessing your site.
10) Sorry, I don't think I have an IP.
11) I think it's internet explorer but I could be wrong.
12) I can't imagine just giving my IP without any compensation.
Sunday
Seen on the internet today
Let it be known that I don't feel proud of myself for making fun of someone else's typos. I am not perfect myself, and I make plenty of typos. Of course, I blame it on an invisible force switching the keys around on me while I'm typing.
Anyways, seen on the internet today:
To be fair, I blocked out the site name. I'm not sure if it would "benifit" me to contact their "profesional support" though :)
Anyways, seen on the internet today:
To be fair, I blocked out the site name. I'm not sure if it would "benifit" me to contact their "profesional support" though :)
Monday
The Dog Drama
Hi guys,
It looks like I have two banned accounts at your forum, usernames are Tibor and Veleta. I have no idea what went wrong here. Surely this is a mistake, can you take a look please?
Thank you very much
Joyce
Hi Joyce,
It is against forum rules to use more than one account on the forum. It appears that you have been using three accounts: Usernames Joyce, Tibor and Veleta. We have banned Tibor and Veleta. You are free to continue using the Joyce account.
Thanks
James
Hi James,
Technically, those accounts aren't mine, I made them for my dogs. I fully consider my dogs to be part of the family. It doesn't say in the rules that family members can't have an account. Please reconsider. My dogs are in such a good routine. They sit on a chair next to me when I browse the forum, and once we are done browsing, they get their treats. I am very upset that my fur babies can't be a part of your forum. To prove that those really are my dogs, I have included pictures:
oh and by the way, you missed the Charlie account. That is my turtle. If my turtle can stay, then you should let my dogs stay as well.
Thanks
Joyce
Hi Joyce,
We were unaware of the fact that you had four accounts, thanks for pointing that out. Unfortunately, we also had to ban Charlie. Again, you are free to continue using your Joyce account on the forum.
Thanks
James
Hi James,
I am heartbroken. My dogs can go to the park with me, they can go to the beach with me, they can walk in the street with me, but they can't visit your forum with me? Don't you feel this is discrimination?
I am not too concerned with Charlie, he was banned from facebook too, (let me know if you want some juicy details on that, it's a long story). While part of the family, I don't really consider Charlie my "baby", he's more like a nephew or something. But Tibor and Veleta... I really am heartbroken by this.
I read your rules very carefully and it does not say anywhere that dogs are not allowed to be a part of the forum. Please reconsider, this is a serious issue.
Thanks for your time
Joyce
Hi Joyce,
We have adjusted our rules, please read rule 5 of section 3.:
5) Only human beings are allowed to register at our forums. We do not allow registrations for dogs, turtles, elephants, or any animals whatsoever.
Thank you
James
Hi James,
The problem here is that I registered those accounts for my dogs before you changed the rules. Therefore, those rules do not apply to my dogs. A few years ago, they changed the laws so that people could no longer smoke at restaurants. Did they fine restaurant owners for allowing smokers before the laws were changed? No of course not. I think I have a case here and I won't hesitate to pursue it. I took a screen shot of your rules before you modified them, I found the old set of rules on google's cached pages.
I don't have a choice but to contact my lawyer.
Joyce
Hi Joyce,
We have unbanned your Veleta and Tibor accounts.
Sorry for the inconvenience.
James
Hi James,
Thank you ever so much, it's really appreciated.
Joyce
P.S. Don't worry about Charlie, he's really not into forum participation.
Oh and how about my Jaws, Oranjo, Squibble, and Boomer accounts? Can they stay? These are my gold fish.
It looks like I have two banned accounts at your forum, usernames are Tibor and Veleta. I have no idea what went wrong here. Surely this is a mistake, can you take a look please?
Thank you very much
Joyce
Hi Joyce,
It is against forum rules to use more than one account on the forum. It appears that you have been using three accounts: Usernames Joyce, Tibor and Veleta. We have banned Tibor and Veleta. You are free to continue using the Joyce account.
Thanks
James
Hi James,
Technically, those accounts aren't mine, I made them for my dogs. I fully consider my dogs to be part of the family. It doesn't say in the rules that family members can't have an account. Please reconsider. My dogs are in such a good routine. They sit on a chair next to me when I browse the forum, and once we are done browsing, they get their treats. I am very upset that my fur babies can't be a part of your forum. To prove that those really are my dogs, I have included pictures:
oh and by the way, you missed the Charlie account. That is my turtle. If my turtle can stay, then you should let my dogs stay as well.
Thanks
Joyce
Hi Joyce,
We were unaware of the fact that you had four accounts, thanks for pointing that out. Unfortunately, we also had to ban Charlie. Again, you are free to continue using your Joyce account on the forum.
Thanks
James
Hi James,
I am heartbroken. My dogs can go to the park with me, they can go to the beach with me, they can walk in the street with me, but they can't visit your forum with me? Don't you feel this is discrimination?
I am not too concerned with Charlie, he was banned from facebook too, (let me know if you want some juicy details on that, it's a long story). While part of the family, I don't really consider Charlie my "baby", he's more like a nephew or something. But Tibor and Veleta... I really am heartbroken by this.
I read your rules very carefully and it does not say anywhere that dogs are not allowed to be a part of the forum. Please reconsider, this is a serious issue.
Thanks for your time
Joyce
Hi Joyce,
We have adjusted our rules, please read rule 5 of section 3.:
5) Only human beings are allowed to register at our forums. We do not allow registrations for dogs, turtles, elephants, or any animals whatsoever.
Thank you
James
Hi James,
The problem here is that I registered those accounts for my dogs before you changed the rules. Therefore, those rules do not apply to my dogs. A few years ago, they changed the laws so that people could no longer smoke at restaurants. Did they fine restaurant owners for allowing smokers before the laws were changed? No of course not. I think I have a case here and I won't hesitate to pursue it. I took a screen shot of your rules before you modified them, I found the old set of rules on google's cached pages.
I don't have a choice but to contact my lawyer.
Joyce
Hi Joyce,
We have unbanned your Veleta and Tibor accounts.
Sorry for the inconvenience.
James
Hi James,
Thank you ever so much, it's really appreciated.
Joyce
P.S. Don't worry about Charlie, he's really not into forum participation.
Oh and how about my Jaws, Oranjo, Squibble, and Boomer accounts? Can they stay? These are my gold fish.
Sunday
Profanity Filter
Hi,
I am using your blog software and noticed there is a profanity filter.
How do I turn it off? I can't find it in the settings.
Thanks in advance for any help you can give me.
Julia
Hello Julia,
The profanity filter is built into the code and cannot be turned off.
Sorry about any inconvenience this may cause you.
Marina
Blog help desk staff
Hi Marina,
Thanks for replying, I appreciate it.
Is there any way you can turn it off, just for my blog? It's important.
Thanks
Julia
Hello Julia,
We use the same code across all servers and all blogs, I'm afraid there is no way to make an exception.
You have a blog about outdoor fun for children, is there any particular reason why you'd like to have the profanity filter turned off?
Thanks
Marina
Blog help desk staff
Hi Marina,
Yes there is a reason. I wrote a blog post about how to plant pussy willows and it displays as %$@*&! willows, that looks pretty ugly.
Thanks
Julia
Hello Julia,
Try p u s s y willows, that should work.
Thanks
Marina
Blog help desk staff
Hi Marina,
F a n t a s t i c, that worked!
Thank you ever so much!
Julia
I am using your blog software and noticed there is a profanity filter.
How do I turn it off? I can't find it in the settings.
Thanks in advance for any help you can give me.
Julia
Hello Julia,
The profanity filter is built into the code and cannot be turned off.
Sorry about any inconvenience this may cause you.
Marina
Blog help desk staff
Hi Marina,
Thanks for replying, I appreciate it.
Is there any way you can turn it off, just for my blog? It's important.
Thanks
Julia
Hello Julia,
We use the same code across all servers and all blogs, I'm afraid there is no way to make an exception.
You have a blog about outdoor fun for children, is there any particular reason why you'd like to have the profanity filter turned off?
Thanks
Marina
Blog help desk staff
Hi Marina,
Yes there is a reason. I wrote a blog post about how to plant pussy willows and it displays as %$@*&! willows, that looks pretty ugly.
Thanks
Julia
Hello Julia,
Try p u s s y willows, that should work.
Thanks
Marina
Blog help desk staff
Hi Marina,
F a n t a s t i c, that worked!
Thank you ever so much!
Julia
Monday
Password reset with a twist
Hi friendly folks at the help desk,
I am trying to sign in at your site but my password doesn't seem to work.
Can you help?
Maddy
Hello Maddy,
Thanks for contacting us. We can reset your password for you. In order to accomplish that, we'll need to ask you a couple of questions so that you can establish ownership of the account first.
Would you mind giving us the date of birth, last 4 digits of your social security number and full name you entered on your registration form?
Thanks
Support staff
Hi support staff,
I am sorry but I'm not going to do that. You're probably good and honest folks, but I can't give you my personal information, just in case there is a chance that you are trying to steal my identity. I am being very careful with what kind of information I give on the internet. Surely you can reset my password without this information?
Maddy
Hello Maddy,
You did in fact give us your information (full name, date of birth and last 4 digits of your social security number) when you registered. Those are required fields on the registration form.
All we need you to do is repeat this information now as proof of ownership of the account, and then we can reset your password for you.
Thanks
Support staff
Hi support staff,
The more I think about this, the more I am convinced that you are trying to steal my identity. If I already gave this information on the registration form, then you should have it and there is no reason for me to give it again.
I did some reading up on identity theft and couldn't find anything about help desk folks stealing identities, but I don't trust it, sorry. Crooks come up with new ideas all the time.
Please just give me a new password, that's all I'm asking.
Maddy
Hello Maddy,
I am sorry but we cannot reset your pasword unless you prove ownership of the account which you can do by giving the information we asked for. Again, note that we do have this information already, we just need you to confirm it.
Thanks
Support staff
Hi support staff,
All right I know that I didn't give you my name and all that, I'd never give that on the internet, especially not to strangers. I'll tell you my name and DOB, and please reset my password then, it can't be that difficult.
Full name: Madonna Von Bogus
DOB: February 29 1975
Maddy
Hello Maddy,
The information you provided is incorrect. There were only 28 days in February 1975 and you were not born in 1975. Your last name Von Bogus does not appear to be your name.
Please try again.
Thanks
Support staff
Hi support staff,
Wow this is getting a tad too serious for my taste. You seem to know more about me than I feel comfortable with.
Tell you what.. before I give you any information at all, I want to make sure you really are the support staff people for the site I signed up with. I've heard of emails being derouted to different places so that people can get one's personal info, and I think this might be the case here.
Please provide the following information promptly to prove me wrong:
Your full name
Date of birth
Last 4 digits of your social security number
Your work schedule
The exact amount that showed on your paycheck for January 2011
Your home and work IP
Your address and phone number
Full names of your parents
Please also provide a scanned copy of your birth certificate along with a scanned copy of picture ID
Maddy
Hello Maddy,
I am sorry but we don't give our personal information to customers.
Support staff
Hi again help desk,
And how exactly is that fair? You demand my personal information, but I can't have yours in return? This is abuse of powers. Trust is a two way lane, you know..
You can keep my accont.. enjoy it!
Maddy
I am trying to sign in at your site but my password doesn't seem to work.
Can you help?
Maddy
Hello Maddy,
Thanks for contacting us. We can reset your password for you. In order to accomplish that, we'll need to ask you a couple of questions so that you can establish ownership of the account first.
Would you mind giving us the date of birth, last 4 digits of your social security number and full name you entered on your registration form?
Thanks
Support staff
Hi support staff,
I am sorry but I'm not going to do that. You're probably good and honest folks, but I can't give you my personal information, just in case there is a chance that you are trying to steal my identity. I am being very careful with what kind of information I give on the internet. Surely you can reset my password without this information?
Maddy
Hello Maddy,
You did in fact give us your information (full name, date of birth and last 4 digits of your social security number) when you registered. Those are required fields on the registration form.
All we need you to do is repeat this information now as proof of ownership of the account, and then we can reset your password for you.
Thanks
Support staff
Hi support staff,
The more I think about this, the more I am convinced that you are trying to steal my identity. If I already gave this information on the registration form, then you should have it and there is no reason for me to give it again.
I did some reading up on identity theft and couldn't find anything about help desk folks stealing identities, but I don't trust it, sorry. Crooks come up with new ideas all the time.
Please just give me a new password, that's all I'm asking.
Maddy
Hello Maddy,
I am sorry but we cannot reset your pasword unless you prove ownership of the account which you can do by giving the information we asked for. Again, note that we do have this information already, we just need you to confirm it.
Thanks
Support staff
Hi support staff,
All right I know that I didn't give you my name and all that, I'd never give that on the internet, especially not to strangers. I'll tell you my name and DOB, and please reset my password then, it can't be that difficult.
Full name: Madonna Von Bogus
DOB: February 29 1975
Maddy
Hello Maddy,
The information you provided is incorrect. There were only 28 days in February 1975 and you were not born in 1975. Your last name Von Bogus does not appear to be your name.
Please try again.
Thanks
Support staff
Hi support staff,
Wow this is getting a tad too serious for my taste. You seem to know more about me than I feel comfortable with.
Tell you what.. before I give you any information at all, I want to make sure you really are the support staff people for the site I signed up with. I've heard of emails being derouted to different places so that people can get one's personal info, and I think this might be the case here.
Please provide the following information promptly to prove me wrong:
Your full name
Date of birth
Last 4 digits of your social security number
Your work schedule
The exact amount that showed on your paycheck for January 2011
Your home and work IP
Your address and phone number
Full names of your parents
Please also provide a scanned copy of your birth certificate along with a scanned copy of picture ID
Maddy
Hello Maddy,
I am sorry but we don't give our personal information to customers.
Support staff
Hi again help desk,
And how exactly is that fair? You demand my personal information, but I can't have yours in return? This is abuse of powers. Trust is a two way lane, you know..
You can keep my accont.. enjoy it!
Maddy
EasyBits Go, a "fine" example of customer support.
This morning when I signed on to skype, I was asked if I wanted to try some game, I clicked deny, but it installed anyways.
Turns out I'm not the only one.
Their help forums are flooded, and one official skype reply, 7 pages later... "Please bear with us until we can give an official statement on this later"
Later? What do you mean, later? Tomorrow? Next week? Next month? People are spending their Saturday afternoon trying to figure out how to uninstall the thing, running malware and virus scans.. This has been going on all day.
Just in case this happened to anyone who is reading this.. Removing Easybits Go:
1) Open your task manager
2) End the process on skype, skypePM and Easybit Go
3) Once you've killed the process on all of them, go into your programs and delete Easybit Go from there.
4) Reboot
After you remove it, you need to adjust your skype settings so that it doesn't sneak up on you again.
1) In skype, click tools -> options -> advanced
2) UN-check the box next to 'automatically start extras'
3) Save the changes.
Turns out I'm not the only one.
Their help forums are flooded, and one official skype reply, 7 pages later... "Please bear with us until we can give an official statement on this later"
Later? What do you mean, later? Tomorrow? Next week? Next month? People are spending their Saturday afternoon trying to figure out how to uninstall the thing, running malware and virus scans.. This has been going on all day.
Just in case this happened to anyone who is reading this.. Removing Easybits Go:
1) Open your task manager
2) End the process on skype, skypePM and Easybit Go
3) Once you've killed the process on all of them, go into your programs and delete Easybit Go from there.
4) Reboot
After you remove it, you need to adjust your skype settings so that it doesn't sneak up on you again.
1) In skype, click tools -> options -> advanced
2) UN-check the box next to 'automatically start extras'
3) Save the changes.
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