Entrecard Down

* Please note that the email conversation below is made up by me, I never contacted them, but it really was down for me, and probably for others too. So, if you didn't see me drop my card on your blog yesterday, it's just because entrecard had problems. It doesn't seem to be completely fixed yet at this time.
I'll just make something up while waiting :)

Hey guys, this is Sundance, my entrecard drop inbox is down. This is terrible, I can't see who dropped cards on me and I don't want my entrecard friends to think that I don't want to return the favour and drop cards on them.
Can you look into this please?
Thanks,
Sundance.

Hi Sundance,
Thank you for contacting us. Our technicians are already looking into the problem and will fix it as soon as possible.
Support Team

Hey guys, me again..
It's been 31 minutes and 12 seconds and my inbox is still down. I can imagine my entrecard friends refreshing their inboxes constantly to see if I have dropped my card yet, and with each refresh their disappointment grows. Please help, this is very serious! I honestly hate to disappoint people because it's not good for my general karma.
Sundance

Hi Sundance,
Don't worry, their drop inboxes are down too, so they can't refresh them. Just hang in there, it will be fixed as soon as possible.
Support Team

Hey support team,
Thanks for replying so quickly. It's been almost an hour now, is there any progress? If not, is there any way I can help? I'm pretty good at computer stuff, the other day I didn't have to ask my neighbour to help me turn my computer on, I figured it out all on my own. With that kind of progress in one day, I believe I have what it takes to help you fix this. Just lemme know, I'll be more than happy to help.
Thanks
Sundance

Hi Sundance,
Thank you for the offer, but it's all under control. Our techs are working tirelessly to fix the problem. Just sit tight, we'll be up and running before you know it.
Support staff

Hey guys, me again..
Two hours, 24 minutes and 6 seconds now, and it's still down. You said the techs were working tirelessly to fix the problem, but maybe they got tired and fell asleep? Can you check on them and make sure they are working? Maybe poor them some fresh coffee and make sure there is no booze around? Just a FYI, I still have 206 cards to drop.
Thanks,
Sundance

Hi Sundance,
A fix of this nature can take some time. The techs are in the process of pinpointing the problem. Perhaps you could do something else while waiting, like writing a new blog post.
Thanks
Support Team

Hey guys,
I don't understand? They don't need to pinpoint the problem, I can tell you were the problem is. It's in my drop inbox, I get an error when I click on it.
Just sign in as me and click on my drop inbox, and you'll see the problem.


Hi Sundance,
What you see when you click on your drop inbox is the result of the problem, the actual problem needs to be found on our end, either in the code or on the servers.
Thanks for trying to help, and thanks for your feedback.
Support team

Hey guys,
Come on, it's been over 4 hours now. May I kindly remind you that I have 206 cards to drop? That stands for 206 disappointed people who did not receive their daily drop from me. 206 broken hearts, 206 people who will not sleep peacefully tonight, 206 blogs waiting for my visit, 206 cards out there in a cold, dark corner of the internet, never dropped. This is a tragedy. Do you have any news on the progress here? How is it being fixed, how long will it take, when should I expect to be able to drop my cards? Can you give me the email or phone number of one of the techs so that I can check with them directly?
Thanks!

Hi Sundance,
I'm afraid that we have no additional information to give you. Our techs are working on the problem and they will fix it as soon as they can. We do not disclose private information of our techs, such as phone numbers or emails.
Thanks
Support team

Hey guys,
Eight hours and counting. I went from being worried to being mad. Look, this is the deal: I will delete a card every 10 minutes until all is fixed. Fair enough, eh?
Sundance

Hi Sundance,
Cards can't be deleted. Just hang in there, it will be fixed soon.
Support Team

Hey guys,
Sure cards can be deleted. Take a look at this blog:
http://zandranna.blogspot.com/
I deleted their card. There!
Sundance

Hi Sundance,
May we ask how you deleted the card?
Thanks
Support Team

Hey guys,
Do I have to tell you everything?
I take a screen shot of the card, print it out and put it in the shredder.
I've deleted 18 cards now. Just 4 minutes till number 19 bites the dust.
Pretty cool, innit?
Sundance

*Update: Shortly after sending the above email, Sundance noticed that the drop inbox was fixed. She is currently busy glueing the shredded papers back together.